Remote IT Service

What’s included in Remote IT Service?

• Computer Support and Repair
• Virus and Malware Removal
• Computer Tune-up
• Back up and/or Transfer Data
• Set Up or Fix an Email or Online Account
• Help with your Mobile Device
• Install Printers and/or Scanners
• Install and/or Remove Software
• Computer Classes
• Wipe a Computer Hard Drive
• Provide antivirus and anti-malware software
• Reminds you when your computer needs to be tuned up

Need Remote IT Services?

If your computer has high speed internet and you can still open a browser and see this site, we can usually fix it remotely. We provide remote computer support for software troubleshooting, program installation, software updates, diagnosing error messages, slow computers, email problems, and much more. This service supports Windows operating systems, and Windows Servers operating systems.

STEP 1

Click here to schedule an appointment or give us a call at +1 843-474-1440.

STEP 2

Once the appointment has started, we’ll provide you with a code that allows us to connect to your computer. We will be on the phone with you to guide you as the connection begins. Billable time does not start until the connection is made. While we are working, you can watch what we do and ask us questions on the phone if you like.

 

Microsoft Windows Quick Assist:
For your safety and security, we use Quick Assist for all remote desktop sessions which are fully encrypted with TLS 1.2.
Quick Assist

 

* Remote IT Services only available during working hours. See below.